Arno started his journey into the gaming industry in 1991 with Casinos Austria. In more than 20 years he learned the business from scratch and experienced several changes in the industry, especially with the legal framework and the discussion about responsibility. In 2013 he started as a Responsible Gaming Consultant for Novomatic to support the Austrian market in implementing responsible gaming in the daily business. He was the head of responsible gaming department at Admiral Casinos & Entertainment AG, a subsidiary company of Novomatic in Austria, until end of 2017. Since 2018 Arno has worked as independent consultant and the Course Director for Responsible Gaming Academy at TGA.
He holds a Master's Degree in Economics and has been trained in several spheres, including corporate social responsibility, organisational development, and responsible gaming. He also passed the 'Excellence in Responsible Gaming' course from Sigmund Freud University in Vienna with distinction.